Hear Susan
Speak
Listen to her
20 minute interview with David Wolf on 9/28/07
(.MP3 format, 14.5 MB)
Susan Junda
Dynamic Solutions
Albuquerque, NM
(505) 888-4786
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Live Business
Situation Examples
- I experienced a struggle between management and the
project teams in an organization recently. Management complained that
project leaders would just come to meetings and complain that project due
dates were unrealistic, with very little information to back up these
claims. Management's response to this was to say "just go do it!". This was
very demoralizing for the "troops". I taught the project teams how to
create, document and present project status and alternatives to management
in a way that management could focus on making wise business decisions
regarding the course of action to take, instead of just dictating that the
deadlines must be met. Management was much more willing to listen to the
truth and reality when presented in a clear concise way that focus on
solutions rather than blame and finger-pointing. Decisions are now reached
more quickly and the company’s time, resources and money are being used much
more efficiently.
- A client who runs a small company of 12 employees
called me in to work with them on creating a new process in how the work
gets done. There had been no change in employees in over 6 years, yet one
employee was definitely creating tension among the workforce due to her
attitude. As a result of our planning a new strategy, this employee did not
agree with the where the company was headed and terminated her employment
voluntarily (after 17 year with the company!!). The point is, if a business,
team or department stays focused and true to what they want to create, those
“not on the bandwagon” will fall off anyway!!!
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